SEE HOW IT WORKS

Help Desk for Social Media

Streamline all your social media conversations and support requests in a single, shared inbox.

No credit card required

⭐⭐⭐⭐⭐

4.8/5 from 300+ Customer reviews

Trusted by more than 2,000 businesses from all over the world.

Our Official Business Partners

Supported Communication Platforms

Managing email, social media, and reviews has never been easier. Reduce response time by managing all-in-one place.

Facebook

Direct Messages

Comments

Ads Comments

Instagram

Direct Messages

Comments

Mentions

Gmail

Emails

Team Inbox

Twitter

Mentions

Direct Messages

Keyword Monitoring

Google My Business

YouTube

WhatsApp & Twilio

App Store

Google Play Store

Couldn't find your favorite channel?

We’re always working hard to provide a better solution for our customers. Please visit our fully transparent public roadmap https://juphy.canny.io and leave your feature request.

Key Features

Learn More about our features

Team Collaboration

Gather agency, call-centre and support team members in one place. Collaborate on customer inquiries in real-time.

Unified Inbox

Monitor and reply to all types of engagement on social media, email and review platforms on a single dashboard.

White Label

Hide Juphy branding, set your own domain, URL, and email address. Embed custom colors and logo to make Juphy truly yours.

Ticketing

Prioritize, categorize and assign tickets to the right team member with automated or manual tickets.

Performance Reports

Measure your customer support performance with actionable and insightful reports.

Canned Responses

Create canned & quick responses to answer frequently asked questions.

Official marketing partner of the industry leaders

We strive to work with the best. The best companies in the world.

2000+ businesses are using Juphy to deliver great customer support on social media

Stop switching between different platforms. Never miss important comments. Save time.

Social Media Customer Service

Deliver exceptional customer service on social media by quickly responding to all your social comments, DM’s and ads comments in a single dashboard.

Instagram Direct Messages

Reply to Facebook comments privately

Facebook Ads Comments

Like Comments

Get notified for every Instagram mention

Instagram Ads Comments

Google My Business Reviews

Twitter Keyword Listening

Ankit Singla

Founder of MasterBlogging

“It's such a time saver. I can easily manage all my social profiles in one place and I never miss a single message!”

✓ G2 Verified Review

Team Collaboration

Collaborate with your team on social media support requests in real-time, allowing you to provide faster service without worrying about missing a message.

Gather Agency, Call Centre and Support Teams in one place

Have internal conversations with your team on tickets

Assign tickets to your team members

Measure Team Performance

Never Miss Important Queries

Increase Responsiveness

A. Mariantisna

Marketing Manager

“Juphy definitely improved my team's productivity, while being able to interact with our audience as fast as possible!”

✓ G2 Verified Review

Categorize with Tickets

Categorize, prioritize and organize support requests effectively with automated or manual tickets.

Deliver customer satisfaction

Collaborate with Your Team

Receive Performance Reports

Never Miss an Urgent Inquiry

Save Time, Boost Productivity

Stop Switching Between Platforms

Rithvik Podduturi

Founder of Newleaf Networks

“I'm just loving how Juphy solved my biggest pain point of communicating to my customers on many different platforms.”

✓ G2 Verified Review

Our customers are our biggest fans ❤️

Here are a few nice things our customers said about Juphy.

Watch now

"I run two small businesses. We have a small, remote team where all of us do different jobs. Therefore, we can't be wasting time, it's our most critical asset. That's why we love Juphy, it makes life simple, and helps to save us time every week!"

AJ ROLLSY

Founder of The Core Marketing Method & The Health Point Research

With Juphy, you can easily keep track of urgent inquiries.

Never miss important comments or potential leads

FAQ

Frequently Asked Questions

Let us help answer the most common questions you might have.

Where do you backup your data?

All our data is securely stored in the Netherlands. Our web-server providers are DigitalOcean Inc. and MongoDB, Inc. You can find further information about this under the security tab on Juphy’s website.

Can I give permission to a user?

Yes. You can set permissions for a user by adding them as a “Moderator”. Moderators can only access the channels and team members that you select.

Can we delete or hide a comment?

Yes, you can Hide or Delete comments on Facebook, Instagram, YouTube, and LinkedIn but you’ll still be able to see the hidden comments or the deleted comments on Juphy’s Inbox.

Do you have a mobile app?

Yes we do have an iOS and an Android app but they are both currently at the Public BETA stage. You can find out more about this on our public roadmap: https://juphy.canny.io/feature-requests/p/mobile-apps

Do you have a chat-bot integration?

Not yet. But it’s on our product roadmap. You can find out more details here: https://juphy.canny.io/feature-requests/p/chatbot-integration

What is your refund policy?

You can cancel your subscription at any time. However, the monthly or annual payment you’ve made is non-refundable. If you have further questions about this, please email support@juphy.com

Still not sure?

Book a live demo. We’re always here to answer your questions in a 1-1 meeting.

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