SEE HOW IT WORKS
Data-driven sales & support platform for social channels
Unify social conversations, deliver excellent customer service and sell via personalized messaging
⭐⭐⭐⭐⭐
4.8/5 from 300+ Customer reviews
Trusted by more than 2,000 businesses from all over the world.
How it works
Unify all social media
conversations
Easily respond to all social media comments, messages, mentions, and reviews in a unified inbox. Provide great customer service and boost sales on social channels.
Share product links with potential buyers
Identify potential buyers in social conversations and share product links on all messaging platforms including Whatsapp, Facebook and Instagram.
A. Mariantisna
Marketing Manager
“Juphy definitely improved my team's productivity, while being able to interact with our audience as fast as possible!”
✓ G2 Verified Review
Track actions of social media contacts
Monitor the behavior of your social audience when they visit your website. Gain valuable insights into your customers interests and purchase history.
Rafael
Marketing Director
“I love that I can view and manage all comments and messages from all of my social channels including app stores.”
✓ G2 Verified Review
Save all social media
contacts to Juphy's CRM
Store all social media contact information and analytics in Juphy’s CRM. Create contact lists based on similar buying behavior and interests.
Rithvik Podduturi
Founder of Newleaf Networks
“I'm just loving how Juphy solved my biggest pain point of communicating to my customers on many different platforms.”
✓ G2 Verified Review
Re-target to sell more products!
Re-engage with social media contacts via Whatsapp Broadcasting campaigns. Personalize messaging based on interests and purchase history to boost sales.
Collect leads on your website and social media accounts
Utilize Juphy’s free live chat widget to connect your website visitors with your social media accounts. Re-direct website visitors to Whatsapp, Instagram and Facebook Messenger to start a conversations.
Core features
Unified Hub for Sales & Support on Social Channels
Juphy is the perfect hub to provide excellent customer service on social media and boost sales via messaging
Team Collaboration
Collaborate with your sales, marketing and custom support team on all social conversations
Assign Tickets
Assign all social media conversations to relevant departments and team members to respond faster
Categorize
Automatically categorize conversations based on product, category, urgency and tone
Pre-Saved Answers
Save answers for frequently asked questions to save time
Performance Reports
Analyze social media customer service and sales performance with actionable reports
Response Suggestions
Get response suggestions from AI to provide better answers to social messages
Our Official Business Partners
Supported Communication Platforms
An easy way to manage all social media interactions. Reduce response time by managing all-in-one place.
Google My Business
YouTube
Google Play Store
App Store
Couldn't find your favorite channel?
We’re always working hard to provide a better solution for our customers. Please visit our fully transparent public roadmap https://juphy.canny.io and leave your feature request.
Our customers are our biggest fans ❤️
Here are a few nice things our customers said about Juphy.
Watch now
AJ Rollsy
Founder of The Core Marketing Method & The Health Point Research
“I run two small businesses. We have a small, remote team where all of us do different jobs. Therefore, we can't be wasting time, it's our most critical asset. That's why we love Juphy, it makes life simple, and helps to save us time every week!".”
✓ Verified Review
FAQ
Frequently Asked Questions
Let us help answer the most common questions you might have.
Where do you backup your data?
All our data is securely stored in the Netherlands. Our web-server providers are DigitalOcean Inc. and MongoDB, Inc. You can find further information about this under the security tab on Juphy’s website.
Can I give permission to a user?
Yes. You can set permissions for a user by adding them as a “Moderator”. Moderators can only access the channels and team members that you select.
Can we delete or hide a comment?
Yes, you can Hide or Delete comments on Facebook, Instagram, YouTube, and LinkedIn but you’ll still be able to see the hidden comments or the deleted comments on Juphy’s Inbox.
Do you have a mobile app?
Yes we do have an iOS and an Android app but they are both currently at the Public BETA stage. You can find out more about this on our public roadmap: https://juphy.canny.io/feature-requests/p/mobile-apps
Do you have a chat-bot integration?
Not yet. But it’s on our product roadmap. You can find out more details here: https://juphy.canny.io/feature-requests/p/chatbot-integration
What is your refund policy?
You can cancel your subscription at any time. However, the monthly or annual payment you’ve made is non-refundable. If you have further questions about this, please email support@juphy.com
Still not sure?
Book a live demo. We’re always here to answer your questions in a 1-1 meeting.
Setup Juphy in minutes.
Get complete control of your customer engagement.