Increase Sales by Up to 10x with Juphy AI

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Frequently asked questions

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What is Juphy and how does it work?

Juphy provides a cutting-edge AI Sales Assistant tailored for e-commerce operations. Think of it as your best sales person is online 24/7, helping website visitors to make a purchase and deliver great customer support.

Which e-commerce platform does Juphy support?

Juphy is officially "Built for Shopify" and works directly inside Shopify's admin console. We have optimized our solution to work seamlessly with Shopify’s interface and functionalities, ensuring a smooth and efficient experience for both store owners and customers.

How does Juphy contribute to increase sales?

Juphy's AI Shopping Assistant contributes to increasing sales by engaging with customers 24/7, answering their questions, providing product recommendations, and facilitating the purchasing process. Our AI algorithms analyze customer behavior and preferences to offer personalized suggestions, significantly increasing the chances of conversion.

Can chat widget be customized to match our brand’s voice and style?

Absolutely! Juphy offers extensive customization options allowing you to tailor the chatbot’s responses, tone, and style to match your brand’s identity. This ensures a consistent and branded experience for your customers.

Does Juphy work on social media?

Yes! Juphy's AI Shopping Assistant also works on Instagram DM's! It can automatically answer your Instagram messages, provide detailed responses and product recommendations to your followers. Juphy also offers a unified social media inbox, allowing you to manage all your social media interactions from one dashboard, including Facebook, Instagram, YouTube, LinkedIn, Trustpilot, Google Reviews, App Store, and Google Play Store. Learn more here: https://juphy.com/social-customer-service

What kind of reporting and analytics does Juphy provide?

Juphy provides comprehensive reporting and analytics, giving you insights into customer interactions, sales conversions, and chatbot performance. This data can be utilized to optimize the chatbot’s responses and strategies, ensuring continuous improvement and better results over time.

How does Juphy handle complex customer queries?

Juphy utilizes advanced natural language processing (NLP) to understand and respond to complex customer queries. In instances where the chatbot may not have a sufficient answer, it can be configured to escalate the query to a human representative, ensuring that your customers always receive the help they need with the power of ChatGPT.

Does Juphy have integrations to Facebook and Instagram ads?

Yes! Juphy’s unified inbox features has integrations to Facebook and Instagram Ads. You can manage all your ads comments in a single dashboard together with all your social media messages. This enables you to collect leads from Meta ads and directly respond to their queries on Juphy. Learn more: https://juphy.com/facebook-and-instagram-ads-comments

How do you ensure data security and privacy for our customers information?

At Juphy, we take data security and privacy very seriously. All customer interactions and data are encrypted and stored securely, ensuring the utmost protection of sensitive information. We are fully committed to complying with all relevant data protection regulations, including the General Data Protection Regulation (GDPR). Our GDPR-ready framework ensures that your customers’ information is safe, secure, and handled in accordance with the highest standards of data privacy. You can trust that with Juphy, your data is in good hands, and your privacy is our top priority.

Is there a money-back guarantee?

Yes! You can always ask for a refund within the first 30 days of your subscription. However, we really do care about your feedback. Therefore, please email support@juphy.com in order to start the refund process.

What are they payment options?

All billing is processed by Shopify, inside Shopify's admin console.

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