UK Water Filters Sold 135+ Products and Generated $17,850 Revenue with Juphy’s AI Sales Agent
Ceyda Duz
Industry
Water Filtration
Mostly Used Features
- Smart Product Recommender
- 24/7 Sales Assistance
- Customer Support Automation
Channels
Shopify
Tools
Juphy’s AI Agent for E-Commerce
About UK Water Filters
UK Water Filters is a leading provider of high-quality water filtration solutions based in the United Kingdom. They specialize in providing consumers with eco-friendly and efficient water filters for homes and businesses. The company has 23,000 different products ranging from under-sink filters to whole-house systems, offering a range of solutions to suit various water purification needs. Operating on Shopify with their Shopify Advanced plan, UK Water Filters is dedicated to providing customers with the best products and service, ensuring clean and safe drinking water at home.
USE CASE #1: How Smart Product Recommendations Drove $17,850 in Additional Sales Revenue
The Challenge
UK Water Filters was looking for a solution to increase their website conversion rates as their extensive product catalog with 23,000 water filters often made it challenging for customers to select the best product for their specific needs. Many visitors were unsure which filter would suit their apartment and needed instant, reliable guidance to make quicker, informed purchasing decisions.
The Solution
Juphy AI’s Smart Product Recommender provided personalized product recommendations based on customer preferences and previous interactions and informed and educated customers about the specifics of the products such as the installation process, maintenance, and picking the most suitable product for their home. This approach ensured customers received accurate, relevant suggestions, driving higher engagement and improved conversion rates.
The Results
- 4,356 products recommended, effectively matching customer needs with suitable solutions.
- 139 successful sales resulted in an additional $17,843 in revenue within just 10 months, delivering an 8X ROI to UK Water Filter’s investment in Juphy’s AI Agent.
USE CASE #2: Automating Customer Support and Saving Time
The Challenge
UK Water Filters was receiving an increasing number of complex customer queries related to product compatibility, installation instructions, and technical specifications. Given the nature of their products, UK Water Filters needed to offer consistent, reliable customer support at all times, including outside of business hours. With a growing customer base, they wanted a solution that would ensure no customer query went unanswered, even at night.
Common customer inquiries included:
- “Which whole house water filter would be suitable for my 3 bathroom apartment?”
- “What’s the difference between reverse osmosis and activated carbon filters?”
- “Can your water filter remove chlorine and fluoride?”
- “Do you offer a filtration system suitable for well water?”
The Solution
Juphy’s AI Agent provided 24/7 customer support, delivering timely product recommendations and answering questions around the clock with its Customer Support Automation. This not only helped capture late-night shoppers but also ensured that all customers received quick and accurate responses, regardless of time zone.
The Results
- 4,430 conversations handled by Juphy AI, addressing customer queries promptly and efficiently.
- Saved 540+ hours of customer support time per month, improving overall efficiency and response times.
Built for Shopify Certificate: A Standard of Excellence
Juphy AI holds the ‘Built for Shopify’ badge, a mark of quality and reliability within the Shopify ecosystem. This certification demonstrates Juphy’s commitment to meeting Shopify’s highest standards for app performance, security, and seamless integration.
Unlike other AI solutions, Juphy is fully embedded within the Shopify admin console, allowing merchants to manage everything from a single panel without switching between platforms. This integration ensures a smooth workflow, enhancing usability and credibility.
Additionally, Juphy achieves full API integration with Shopify, providing real-time access to all Shopify data. As a result, Juphy’s AI Agent delivers significantly enhanced performance, offering superior functionality and user experience.
Try Juphy AI Today
Take your Shopify store to the next level with Juphy’s AI Agent. From personalized customer engagement to 24/7 automated support, Juphy AI is designed to drive sales and enhance customer satisfaction. Don’t wait—start your free trial today to experience the future of e-commerce!