Performance Reports

Measure your customer support performance with actionable reports. Identify areas of improvement based on your customer interaction data.

What're the key features?

Channel Performance Reports

Team Performance Reports

Audience Reports

Sentiment Analysis

Average Response Time

Number of Messages and Tickets

"I love the reports because I can easily present/show my clients what's happening to their social media accounts inbox and how I manage customer service, it's really nice and easy to use!"

Mary O'sep

4.9/5 on G2

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