Performance Reports
Measure your customer support performance with actionable reports. Identify areas of improvement based on your customer interaction data.
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Trusted by more than 2,000 businesses from all over the world.
Reports Dashboard
A. Mariantisna
Marketing Manager
“Juphy definitely improved my team's productivity, while being able to interact with our audience as fast as possible!”
✓ G2 Verified Review
Distribution by Message Type
Ticketing
Team Performance
Ankit Singla
Founder of MasterBlogging
“It's such a time saver. I can easily manage all my social profiles in one place and I never miss a single message!”
✓ G2 Verified Review
Sentiment Analysis
Distribution by Platforms
Our Official Business Partners
Supported Communication Platforms
An easy way to manage all social media interactions. Reduce response time by managing all-in-one place.
Google My Business
YouTube
Google Play Store
App Store
Couldn't find your favorite channel?
We’re always working hard to provide a better solution for our customers. Please visit our fully transparent public roadmap https://juphy.canny.io and leave your feature request.
FAQ
Frequently Asked Questions for Social Media Reports
Can I see old reports?
Yes, you can see all Reports data after connecting your social media channels.
How can I activate Sentiment Analysis Report?
Sentiment Analysis is only available for Enterprise Plan customers. Please contact us to activate it: support@juphy.com
Can I filter reports by social media channel?
Yes, you can use the filtering section at the top left corner of the Reports page. You can select one or multiple social media channels to see their reports.
Can I export reports as a PDF?
You can only export reports by reaching out to us and asking for a PDF report. When you send an email to support@juphy.com, we’ll provide you with a PDF report.
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