Performance Reports
Measure your customer support performance with actionable reports. Identify areas of improvement based on your customer interaction data.
Measure your customer support performance with actionable reports. Identify areas of improvement based on your customer interaction data.
Channel Performance Reports
Team Performance Reports
Audience Reports
Sentiment Analysis
Average Response Time
Number of Messages and Tickets
"I love the reports because I can easily present/show my clients what's happening to their social media accounts inbox and how I manage customer service, it's really nice and easy to use!"
Mary O'sep
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