Team Collaboration
Work on your unified inbox collaboratively as a team to improve your customer support and sales performance on all social channels.
No credit card required
Work on your unified inbox collaboratively as a team to improve your customer support and sales performance on all social channels.
No credit card required
Add internal notes about customer conversations and discuss customer queries behind the scenes with teammates before replying.
Admin
Admins have full control on all pages.
Moderators
Moderators can only see and interact with assigned social pages and team members.
Read-Only
If you set a user as Read-Only, they can only see assigned conversations but cannot reply to them.
We have three main permissions: Admin, Moderator, and Read-Only, but if you purchase our Enterprise Plan, we can customize your dashboard depending on your needs. Most of the time, customization will be useful to cover your GDPR needs.
Yes! You can chat with your team easily on a ticket.
Yes, you can easily assign conversations to your team members.
You do not need to share your social media username and password with your team.
An easy way to manage all social media interactions. Reduce response time by managing all-in-one place.
Direct Messages
Comments
Ads Comments
Mentions & Tags
Direct Messages
Comments
Ads Comments
Mentions & Tags
Direct Messages
Real-time Messaging
Whatsapp Broadcasting
Manage Reviews
Manage Comments
Manage Comments
Manage Reviews
View reviews
We’re always working hard to provide a better solution for our customers. Please visit our fully transparent public roadmap at https://juphy.canny.io and leave your feature request.
Never miss important comments again.