Team Collaboration

Work on your unified inbox collaboratively as a team to improve your customer support and sales performance on all social channels.

No credit card required

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Trusted by more than 2,000 businesses from all over the world.

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Assign Conversations Manage easily.

Add internal notes about customer conversations and discuss customer queries behind the scenes with teammates before replying.

A. Mariantisna
Marketing Manager
“Juphy definitely improved my team's productivity, while being able to interact with our audience as fast as possible!”
✓ G2 Verified Review
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Team Permissions

Admin

Admins have full control on all pages.

Moderators

Moderators can only see and interact with assigned social pages and team members.

Read-Only

If you set a user as Read-Only, they can only see assigned conversations but cannot reply to them.

FAQ

Frequently asked questions for Social Media Team Inbox

Can I set customized permissions?

We have three main permissions: Admin, Moderator, and Read-Only, but if you purchase our Enterprise Plan, we can customize your dashboard depending on your needs. Most of the time, customization will be useful to cover your GDPR needs.

Can we start internal messaging on a ticket?

Yes! You can chat with your team easily on a ticket.

Can I assign conversations?

Yes, you can easily assign conversations to your team members.

Should I share credentials with team members?

You do not need to share your social media username and password with your team.

Our Official Business Partners

Supported Communication Platforms

An easy way to manage all social media interactions. Reduce response time by managing all-in-one place.

facebook

Facebook

Direct Messages

Comments

Ads Comments

Mentions & Tags

instagram

Instagram

Direct Messages

Comments

Ads Comments

Mentions & Tags

twitter

Twitter

Direct Messages

whatsapp

WhatsApp

Real-time Messaging

Whatsapp Broadcasting

googleMyBusiness

Google My Business

Manage Reviews

youtube

YouTube

Manage Comments

linkedIn

LinkedIn

Manage Comments

playStore

Google Play Store

Manage Reviews

appStoreNew

App Store

View reviews

Couldn't find your favorite channel?

We’re always working hard to provide a better solution for our customers. Please visit our fully transparent public roadmap at https://juphy.canny.io and leave your feature request.

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