
Customer Support Chatbot vs. AI Support Agent: Understanding the Key Differences
The e-commerce world is becoming faster and faster every second, customers expect quick, accurate, and personalized support no matter the time. Traditional chatbots, often fall short in meeting these demands. They follow rigid scripts, struggle with complex queries, and lack real adaptability. Plus, setting them up requires technical skills, and detailed configuration of flows , […]

Ceyda Duz