People have all kinds of fantasies. Mine is opening up a shop and refusing to comply with the customers’ demands with a simple “No.” I believe rejecting customers is the ultimate luxury a business can enjoy and also a shortcut to career suicide. Businesses need happy customers to survive and thrive. That’s why many businesses […]
While companies level up their businesses and improve their growth process, how can we think they won’t face more significant challenges? You might have a perfect product and excellent services that solve actual pain points –but what is the effectiveness of all these if you cannot assist and help your users? Customers might need help […]
Although customer service and customer support are considered the same concepts, they are actually different. Knowing these differences creates a chance to assign business tasks more accurately and meet customer expectations. Here, it begs the question: What are the similarities and differences between customer service and customer support? What is Customer Service? Customer service connects […]
We are thrilled to announce that Juphy has raised $250k in Bridge Round to reach more small to medium-sized businesses and simplify their customer support process. This is the second round of investment that Juphy has raised since January 2021. In 2021: Juphy reached1987 paying customers across 98 countries, mostly from the United States, Canada, […]
