Best Practices for Shopify Dropshipping

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Glory-Anna Oshafi
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Picture this: 

You’re a young entrepreneur with dreams of running your thriving and flourishing e-commerce store. However, there is one major hurdle. You don’t have enough resources to develop one from scratch, create an inventory, let alone handle shipping. 

Are your dreams dashed? Not at all!  

The answer to this seemingly massive dilemma is dropshipping

With a whopping estimated worth of $301.11 billion on the market, dropshipping is looking to become the next big thing in e-commerce. This e-commerce model has made it easy for people with limited resources to run e-shopping businesses successfully, and Shopify is one of the major platforms that contributes to this success. 

If you’re eager to learn more about excellently handling the dynamic world of Shopify dropshipping, you should keep reading. 

Understanding the Basics of Shopify Dropshipping

Before we get into the nitty-gritty of dropshipping on Shopify, it’s necessary to know the basics first.  Here’s what dropshipping is about and how it works on Shopify.

What Is Dropshipping?

Dropshipping is an e-commerce model where business owners offer products from an e-commerce storefront. However, unlike traditional e-commerce businesses, the owner doesn’t manage an inventory. 

As a dropshipper, you sell physical products produced, stored, and shipped by third-party businesses. This business model saves entrepreneurs the stress of handling inventory and shipping. You can simply fulfill customer orders directly from wholesalers; then, they’ll ship the order directly to the customer. Sounds great, doesn’t it? 

This business model is perfect for people who are sales “masterminds” but find the thought of maintaining stock and delivering orders boring or gruesome. 

But before you get too excited at the prospects of becoming a dropshipping champ (and you should), bear in mind that each e-commerce marketplace has its dropshipping regulations. 

So, let’s get familiar with Shopify’s dropshipping features.

How Does Shopify Facilitate Dropshipping?

Shopify makes dropshipping easier for individuals who need an online storefront to showcase their goods. 

Shopify storefront samples
Shopify storefront samples

For instance, if I want to sell t-shirts online, I can easily create a personal storefront on Shopify to showcase my products. Once I get an order from my storefront, I send it directly to my wholesaler with the customer’s shipping details. The wholesaler then ships the product to the customer, easy peasy. 

Shopify offers integration with various third-party apps through which you can link your store to different wholesalers and marketplaces. Shopify also helps with customer support, marketing and SEO features, customization, and payment processing. 

Advantages of Choosing Shopify for Your Dropshipping Business

Since many other e-commerce platforms facilitate dropshipping, why should you choose Shopify for your dropshipping business? 

These are the major benefits of using Shopify dropshipping.

  1. It’s affordable: One of the major hurdles entrepreneurs face when starting an e-commerce business is the startup cost. However, dropshipping with Shopify is affordable. 

Even with a limited budget, all you need is to create your storefront using available themes from Shopify and then connect with suppliers — no need to manage a physical inventory, handle shipping costs, or product management costs. 

  1. It’s easily accessible: With Shopify, you can start a dropshipping business easily. The platform is open to both beginners and experienced entrepreneurs, and you can even create a dropshipping store right on your phone! Here’s a video of how to do so:

After creating your Shopify storefront and choosing a niche, you’re on the right path to running your dropshipping business smoothly. 

  1. Access to a wide range of resources: Being a newbie doesn’t stop you from using Shopify for dropshipping. This is due to the wide range of marketing tools and built-in integrations Shopify provides on its platform. The platform equips store owners with the tools needed to run an e-commerce business smoothly. 
  2. Third-party integration: Shopify offers integration with various third-party apps and programs. For example, for payment processing, Shopify accepts multiple payment gateways to make payment easy for customers. 
Shopify offers integration with various third-party apps
Shopify offers integration with various third-party apps
  1. Customer support: Customer support is a key aspect of any e-commerce business. Shopify provides 24/7 customer support to help with technical or business inquiries and complaints you may have. Also, the platform has a large community where you can connect with other entrepreneurs to share and gain insights and valuable experience. 

Selecting the Right Products and Suppliers

In running a Shopify dropshipping business, the products and suppliers you choose matter a lot. In this section, we’ll explore how you can make the right choice. 

Researching and Identifying Profitable Niches

When starting a dropshipping business, you’ll need to choose your product selection. In choosing your business idea, there are important things to consider. First is your interest and market demand. This is why you should go for products you are passionate about selling. 

Google Trends: Look out for products that are in high demand.
Look out for products that are in high demand.

Also, ensure you choose a profitable niche. Look out for products that are in high demand, not products that are restricted to a few users. For example, you can find out which products are trendy through Google Trends or social media platforms.

Evaluating Suppliers and Their Reliability

Pay a lot of attention to this because your suppliers can either make or ruin your business. You must evaluate your suppliers to ensure they deliver reliably and on time, as this is how you get your products to your consumers. 

Put yourself in your customers’ shoes. Would you love to revisit a brand that delayed your shipping for weeks? Unlikely. So, do your due diligence to ensure you choose well.

Vet the suppliers to verify that they have a good reputation with brilliant customer reviews. Choose a supplier that can meet your product requirements, shipping schedule, and other business preferences as needed. 

Leveraging Shopify’s Integrations for Sourcing and Fulfillment

Shopify provides numerous integrations with various dropshipping apps that you can maximize for sourcing and fulfillment of your orders. From websites like AliExpress, Temu, Alibaba, and the like, you can import images, product listings, etc. directly to your storefront. 

Shopify also offers integrations for order processing, shipping and tracking, payment processing, and more. All these can help you run your dropshipping business efficiently if you take proper advantage.

Implementing Effective Marketing Strategies

If you hope to see some business growth, you can’t escape the necessity of marketing and promotions.  While third-party manufacturers and suppliers handle inventory, product management, and shipping, you’re in charge of marketing. Your marketing strategy directly affects your sales. 

If people don’t come across what you offer frequently, chances are you’ll make low sales. Here’s how you can create effective marketing strategies for your dropshipping business. 

Utilizing Social Media Advertising

Social media needs no introduction. In 2023 alone, advertisers in the U.S. hope to spend about $68 billion on social media marketing due to the rise in social selling, so you can’t afford to sleep on it.

For effective marketing, you must be ready to advertise extensively where your customers are — social media. Again, depending on your type of product, you must seek out the specific social platform(s) they engage frequently and camp there. 

The good news is Shopify offers smooth integration with platforms such as Facebook and Instagram. This means you can advertise products on these platforms directly from your Shopify storefront. 

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Employing Email Marketing for Customer Retention

Customer retention is vital to the survival of any business. Apart from reaching new customers, you also need to make sure existing customers keep making repeat purchases. To drive customer retention and loyalty, you’ll need to take advantage of email marketing. 

You have probably received an email from a brand you once patronized in the past. Chances are, if you need a product offered by that brand shortly after getting the email, you’d return to patronize that brand. Shopify’s app store offers effective email marketing tools for you to get started. You can create various types of emails to keep your customers close to your business. 

Exploring Influencer Collaborations

If your budget accommodates it, then you can explore influencer collaborations. You may have come across an influencer recommending a product on their channel. Likely, they weren’t doing that out of their own goodwill. Most times, the influencer has partnered with the brand to advertise their products.  

Partner with influencers around your niche.
Partner with influencers around your niche.

Through influencer collaborations, you can advertise your Shopify storefront to a wider audience. Look out for influencers around your niche who can market your products at a reasonable fee. 

Managing Customer Relations and Expectations

Customers always remember their experience with your brand, whether good or bad. Your customer relations go a long way, even farther than you think, when it comes to growing your dropshipping business. 

Here’s how you can effectively manage your customer relations and expectations.

Providing Clear Communication on Shipping Times

A rule of thumb when it comes to dropshipping is providing clear communication. Let your customers know when their orders will truly arrive.  Also, work with your suppliers to ensure orders are delivered at the specified date to avoid disappointing customers.

Offering Excellent Customer Service

Offering excellent customer service is an effective way to ensure customer retention. Ensure you’re available to address customer inquiries and anything they might need help with. Shopify offers tools and resources you can take advantage of to provide efficient customer service. 

Handling Returns and Refunds Gracefully

While returns and refunds might be disappointing for you, how you handle them matters a lot. If a customer requests a refund or makes a return, ensure you handle it gracefully. Show that you’re concerned about the customer and be interested in why they want a refund. When there are such requests, it’s also crucial to attend to them quickly. 

Enhance Your Shopify Dropshipping Experience with Juphy AI

Welcome to the future of e-commerce management with Juphy AI! Juphy AI is your partner in optimizing customer interaction and streamlining your online presence. Here’s how it can elevate your dropshipping business:

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  1. Enhanced Customer Interaction: Juphy AI’s chatbot technology is like having a round-the-clock digital sales assistant ready to engage customers, answer questions, and provide personalized product guidance.
  2. Social Media Simplified: Manage all your social media interactions effortlessly. Juphy AI consolidates customer communications across platforms, ensuring you never miss an engagement opportunity.
  3. Data-Driven Insights: Tap into rich analytics to better understand your customers’ preferences and behaviors. This empowers you to make informed decisions to refine your dropshipping strategy.
  4. Easy Shopify Integration: Juphy AI blends seamlessly with your Shopify setup, creating a cohesive and efficient operational flow.

Wrapping Up

Did you learn something new?

Shopify offers a lot of tools and resources you need to succeed. With those tools and the tips we have explained in this article, your dropshipping business will grow in no time. You can further strengthen your business with the e-commerce tools that Juphy provides. 

The AI chatbot feature that boosts your engagement and the social inbox that takes your communication to the next level are great choices to begin with.

Start free with Juphy to experience the Shopify x Juphy wonders by yourself!

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