Facebook has become one of the most popular social media platforms in the world, with over 2.8 billion monthly active users. It has not only changed the way we connect with our friends and family, but it has also transformed the way businesses operate online. One of the most recent additions to Facebook is the […]
So many terms rule the social media space, and if you’re not quick to keep up, you may soon find yourself, your business, and your social customer support team left behind. One of these very many terms is Direct Message, popularly known as DM. DMs are a convenient way to interact privately with any social […]
Raise your hand if you still think Facebook is a sleeping social media giant that nobody uses anymore. If your hand is up, you’re missing out on a lot! Contrary to popular opinion, Facebook still remains a leading social commerce giant, and it’s as wide awake as ever, even pushing innovative marketing solutions and updates […]
Upselling and cross-selling are common sales techniques in commerce. There’s every likelihood that you’ve fallen for either of these tactics once in your life, sometimes unaware. If you’ve ever gone to the movies and the person selling snacks at the concession stand asks sweetly: Do you want extra salted popcorn, instead of regular popcorn, for […]
As the world inches closer to becoming fully digitized, stats show that social commerce is gaining significant momentum globally. A study projects that by 2025, US retail social commerce sales will total $79.64 billion. Leveraging social commerce, which facilitates selling products straight through social media channels, allows you to engage a larger audience and provide […]
One of the best business practices is marketing to your target audience on the platforms they already exist on. The reason is that many customers prefer to shop on familiar platforms and feel comfortable using them. Research shows that in 2023, 43% of consumers will find shopping directly on their favorite social platforms preferable and […]