Help Desk vs. Service Desk: The Differences
Digital customer support solutions have become one of the top choices for B2B and B2C companies these days. A 2020 Hubspot report shows that 86% of service teams affirm that help desks increase their productivity, and 51% of teams affirm that they rely on help desk services. However, companies looking to shift to IT support solutions […]
Glory-Anna Oshafi
