Shopify is an e-commerce giant that’s hard to miss on the online store landscape, and many businesses flock to the platform to set up online storefronts, attracting customers all over the world. As of 2023, Shopify boasts a significant market share of 25% in the global e-commerce platform market, with its total revenue standing at […]
In today’s fast-paced digital landscape, e-commerce stores are where the action is, serving as the main stage for online retail. Though creating an e-commerce website is now straightforward, thanks to handy templates, the real magic lies in designing a storefront that offers a top-notch shopping experience to your customers. Think of an e-commerce storefront as […]
Your website acts as a skilled salesman, working tirelessly 24/7 to convert visitors into qualified leads and paying customers. If your website is not doing this conversion —turning visitors to leads/customers— efficiently, you might miss out on a massive ROI. But, hey! It’s not too late to turn the wheels around and get your website to […]
Have you ever wondered how your favorite brands keep up with the chaotic nature of customer inquiries, especially during peak seasons? The secret might not be a massive customer support team but a silent helper working behind the scenes. AI Chatbots, one such tool, has proven to be a game-changer for online businesses as they […]
There have been several technological innovations used across various industries over the years to improve customer experience and reduce running costs. Remember the last time you visited an online store and a small window popped up, offering help? That was likely a chatbot. These digital assistants have revolutionized the way many brands, especially e-commerce stores, […]
Personalization is crucial for the success of many businesses, including e-commerce. Research reveals that 66% of customers expect companies to understand their needs and expectations. Because customers can’t physically visit e-commerce stores, they anticipate a personalized online shopping experience. Chatbots fill this gap as they serve as a tool for businesses to efficiently create a […]