I believe almost every extroverted salesperson would like to speak to their customers individually, learn about their cravings and issues, persuade them to buy, and assist them throughout their shopping journeys. But it can be quite impossible because more than 33% of people worldwide shopped online in 2022. That is about 2.64 billion people who […]
There have been several technological innovations used across various industries over the years to improve customer experience and reduce running costs. Remember the last time you visited an online store and a small window popped up, offering help? That was likely a chatbot. These digital assistants have revolutionized the way many brands, especially e-commerce stores, […]
Before moving to my current home, I used to shop from a greengrocer with higher prices than the rest. There were other places where I could shop, some even closer to my house, but none of them lined up fruits and vegetables as well as he did. The best-selling goods of the season were placed […]
Projected to hit an astonishing $6.3 trillion in 2023, the global e-commerce market is a gold mine waiting to be tapped. The e-commerce market is a rapidly expanding industry that offers small and large-scale businesses the opportunity to sell their products online. If you want to start an e-commerce business, you should know the basics. […]
Ever since I watched the Terminator series, I have perceived all robots as a kind of threat, from kitchen utensils to ChatGPT. But Terminator 2 taught me that robots can be beneficial both for the future of humankind and for e-commerce. In the case of the Terminator, it is all the profits still coming from […]
Consider the dilemma many businesses face today: On one hand, there’s the pressure to observe customer preferences, behaviors, and past purchases to provide a shopping experience that feels personal, unique, and engaging. On the other hand, there’s the responsibility to protect this sensitive data from the ever-looming shadow of cyber threats and breaches. Straddling the […]
