If you own an e-commerce business or manage one as a marketer, hopefully, you’re getting thousands of visitors to your website every day. It is inevitable for some of them to leave your page almost instantly and some to have a look around, even add some items to their carts, and take off without completing […]
E-commerce and social media are two peas in a pod as brands, retailers, and e-commerce marketers put this media to greater use to create brand awareness, connect with target customers, and promote products/services through organic posts and targeted ads. Social media is a powerful tool for e-commerce websites. The ability to direct shoppers toward a […]
Like in any other business, e-commerce customers may encounter problems or need answers to their questions throughout their shopping experience. Customer service in e-commerce is mainly for helping out the existing or prospective customers or providing them with the information to find a solution themselves.