A survey conducted by the U.S. Census Bureau’s Small Business Pulse revealed that 28.8% of small businesses announced a significant price increase in September 2021, while 40.3% of them announced moderate price increases. Price hikes like this featured across various sectors and industries, leaving disgruntled consumers in its wake. Communicating a price increase to customers […]
Customer service has become a priority for companies. Why? Because it enables businesses to retain and appease unhappy customers. It also helps satisfied customers become superfans. It allows for upselling and cross-selling. Plus, it is a great way to gather data and feedback to gain a competitive advantage. With so much at stake, it must […]
After 8 years of growth hacking experience, I decided to start a new series called Growth Secret. In the first article of this series, we will talk about how we can generate more leads using our Facebook Page. In this article, I will show you how we can turn Facebook interactions into high-qualified leads. I […]
Today, I’m going to tell you about my very recent and “almost experienced” customer experience and how I realized what my expectations as a customer actually are. Nowadays, my city is experiencing one of the harshest winters in nearly 30 years. It’s not exactly like The Day After Tomorrow but feels something like that when […]
In his book The Psychology of Money, Morgan Housel writes “Controlling your time is the highest dividend money pays”. Working with a versatile social media inbox unifies the processes while reducing the clutter, which allows you to control your time more effectively. When you create a piece of content and distribute it through your preferred […]
We are thrilled to announce that Juphy has raised $250k in Bridge Round to reach more small to medium-sized businesses and simplify their customer support process. This is the second round of investment that Juphy has raised since January 2021. In 2021: Juphy reached1987 paying customers across 98 countries, mostly from the United States, Canada, […]
