I believe almost every extroverted salesperson would like to speak to their customers individually, learn about their cravings and issues, persuade them to buy, and assist them throughout their shopping journeys. But it can be quite impossible because more than 33% of people worldwide shopped online in 2022. That is about 2.64 billion people who […]
Before moving to my current home, I used to shop from a greengrocer with higher prices than the rest. There were other places where I could shop, some even closer to my house, but none of them lined up fruits and vegetables as well as he did. The best-selling goods of the season were placed […]
Ever since I watched the Terminator series, I have perceived all robots as a kind of threat, from kitchen utensils to ChatGPT. But Terminator 2 taught me that robots can be beneficial both for the future of humankind and for e-commerce. In the case of the Terminator, it is all the profits still coming from […]
In 2005, YouTube changed how people consume and create online content forever. A decade later, the younger generation was greeted with TikTok and its bite-sized videos on anything and everything for people with short attention spans. In 2023, the average viewer dedicates 17 hours per week to watching online videos, ranging from 1-minute clips to […]
We are creatures of habit, evolving in an ever-digitizing world. We start our day by checking the latest updates on our smartphones and carrying out our morning routines, and when we need to buy something, we more often turn to our favorite online platforms. While our lives become increasingly intertwined with digital technology, the essence […]
If you’ve ever taken care of a plant, you might have experienced a process quite similar to the customer lifecycle in a matter of months. Think of your entire relationship with it, from the moment you buried seeds into the soil to all its growth stages. Think of your expectation of the first scrawny leaves, […]