It can be difficult for businesses to choose a suitable social media platform for themselves from time to time. The appropriate social media platform choice also has great importance in forming the business strategy, so how can you choose the right platform for your business and brand? Which social platforms are suitable for which sectors? […]
Social media reforms a new era of brand-customer relations. Brands became available on social media for customer support besides the call centers. Social media customer service comes to the fore with its fast and efficient responses, but what is social media customer service? What are some amazing examples of it? About Social Media Customer Service […]
One of the most substantial advertisements for brands is to shine out on social media. You should provide a satisfying service for your customers on different social networks if you want to succeed. At this point, it is essential to measure social customer service performance. Then, how is social customer service performance measured? How to […]
