Why do businesses exist? To make their customers happy. It is a cliche, but customers are the most important elements of a business and for this reason, having a dynamic relationship with them is the key to improving your services and growing your business. In today’s world, everything is about customer engagement. Customers are at […]
We are always seeking new ways for our customers to interact with our businesses and provide them with the information they need. We actually shouldn’t seek new ways. Instead, we should seek one single way – a customer portal. A customer portal is vital for empowering customers to get relevant business information and services rather […]
Whether you’re an active user or a lurker, it is difficult to ignore the buzz that Twitter has generated in the past few years. Once, it was reserved for people who had nothing to say; now, anyone can create an account and reach millions of people at once. You should use Twitter as a customer […]
How can YouTube comments sometimes be even funnier than the content? Because people love approaching any content with their sense of humor. No surprise! It’s really the decade of MEMEs! YouTube commenting, like any social media commenting, is a great way to get your voice heard by others. But it also becomes a channel where […]
Adobe is one of the world’s leading software providers to help businesses engage and connect with customers digitally. Adobe’s social media customer service team provides a wide range of support services for Adobe customers, including: Social media and digital marketing education Social media engagement strategy and implementation Social media reporting tools, Social media monitoring and […]
Social media is essential for a business like Airbnb since it may help develop trust between Airbnb and its users. It may also allow guests and hosts to interact and ask questions about the rental experience. The main benefits of the social media presence are that it keeps communication lines open between the company, hosts, […]