Customers are an irreplaceable part of any business. Without customers, there is no audience, hence, no purpose. Attracting customers and keeping them loyal to your business requires great effort, and knowing why customers leave your business is essential to ensuring customer loyalty. Sometimes, businesses focus only on attracting new customers and overlook the importance of […]
In any customer-related department, especially in customer success and support teams, it is important to know how to deal with any type of customer. People might have different backgrounds and manners while approaching a subject or when there is a problem with their experience.
Being in the swim these days means not only social but also digital environments. Swimming in the sea of Instagram and improving your sense of listening is undoubtedly one of the best manners possible to take an active part in your industry.
When we think about a professional network, LinkedIn is one of the first channels that come to our minds. Some might think it’s boring, or its time has passed, or building LinkedIn business strategy is a waste of time, but there’s life in the old dog yet.
