Today, I’m going to tell you about my very recent and “almost experienced” customer experience and how I realized what my expectations as a customer actually are. Nowadays, my city is experiencing one of the harshest winters in nearly 30 years. It’s not exactly like The Day After Tomorrow but feels something like that when […]
With a well-designed internal communication strategy, support teams can improve the quality of their service and ensure coordination between them. Think about the internal body systems of a human being. These systems communicate and work together to maintain your health. Your bones and muscles, the respiratory and circulatory system, and all that I cannot count […]
Dream big, start small. Dreaming big has become harder for small businesses since the COVID-19 first break out. But, not impossible! Social media has started to play a crucial role in supporting small businesses to dream bigger and bigger. How (and why)? Because worldwide internet usage has gone from 4.1 to 4.9 billion since then […]