If you’re a small business owner, you’ve already considered using social media to get your products and services out to more people. If you still haven’t thought about it and you are waiting for customers to find you, don’t wait any longer and take an action. Why? Because your competitors are already after your potential […]
It’s a big day for Juphy! After 2 years of hard work and dedication, we are very proud and extremely happy to announce that Juphy raised its first investment from APY Ventures! Now that we have a great VC supporting us, we are much stronger to provide our users the simplest and the most innovative […]
It’s no doubt that social media has become an important part of customer support as 67% of consumers use social networks to post questions, complaints and inquiries about products and services. Nowadays, support teams do not only take phone calls but also respond to dozens of direct messages, comments and inquiries on social media from […]
Creating automation rules on Juphy will help you to easily filter and classify messages based on specific keywords. Here is a step-by-step guide: Automated tags Navigate to the main menu bar on the left Click on the “inbox” tab “Automation rules” tab will appear under the “inbox” tab once you click on it Click on […]
Before social media entered our lives this much, the fastest and most effective method customers used to get help from brands was to connect to customer service by phone. But those days are gone. Customers now want immediate answers rather than waiting days to find solutions to their problems. That’s why social media has become […]
If you are a startup founder or a product manager thinking of what to do next with your product, which features to implement first and how to better understand your target audiences needs, you are reading the correct article. Today I am going to write about why we made Juphy’s product roadmap public and how […]