People have all kinds of fantasies. Mine is opening up a shop and refusing to comply with the customers’ demands with a simple “No.” I believe rejecting customers is the ultimate luxury a business can enjoy and also a shortcut to career suicide. Businesses need happy customers to survive and thrive. That’s why many businesses […]
Your approach to social media comments is crucial for improving customer relations. How we respond to comments significantly affects trust and loyalty between the business and the customer. This effect helps create an active community on social media. So, which comments should you reply to for an active community on social media? Do users expect […]
Have you ever found a bad review about your brand weeks after it was posted online? Chances are that because you let it sit online for so long without doing damage control, many other prospective customers have seen it too. This is not a good first impression to leave on prospects. Does this mean you […]
Instagram improves its features each day to increase its customer satisfaction. At this point, Instagram Guides are the mini blogs that enable users to create more personalized feeds. So, what exactly are Instagram guides, and what are they useful for? What Are Instagram Guides? Instagram Guides are for sharing content on Instagram in a mini […]
In today’s digital age, reputation has become essential for businesses. Reputation is about how a brand identifies itself and the public perceives it. It is directly linked to the number of individuals using the internet. With more and more individuals logging on every second, understanding the digital world and online reputation management will be essential in […]
We make a lot of effort, spend hours, and drink cups of coffee to ensure our business’s success. The effort we make might go for nothing if we cannot make sure that the customer has a positive experience with the product or service. There should be a bridge between our business and customers to ensure […]
