How can YouTube comments sometimes be even funnier than the content? Because people love approaching any content with their sense of humor. No surprise! It’s really the decade of MEMEs! YouTube commenting, like any social media commenting, is a great way to get your voice heard by others. But it also becomes a channel where […]
After receiving a high volume of interest for our 100 Best Social Media Tools for 2019, we decided to update the list and make an even greater one for 2022, just as a special gift for you. In this article, you will find a giant list of the 81 leading social media tools for 2022. […]
Adobe is one of the world’s leading software providers to help businesses engage and connect with customers digitally. Adobe’s social media customer service team provides a wide range of support services for Adobe customers, including: and other social media support needs. Adobe also offers a variety of free resources for social media training and resources […]
WhatsApp was launched on iOS as a chat app for personal use in late 2009 and hit a milestone of 200 million monthly active users only five years later when it was acquired by Facebook. Today it has more than 2 billion monthly active users globally, making it the most popular mobile messenger app among […]
In this article, we expound on six customer service challenges and practical solutions to help your team overcome them. Excellent customer service is the backbone of businesses today, especially with many consumers preferring to do their shopping digitally from the comfort of their homes. Anything can go wrong with their purchase or shopping, and they’re […]
We love seeing social media customer service in action. While we’ve already reviewed the social customer service of many major brands on social media, including Netflix, Starbucks, Airbnb, and Nike, we wanted to take our research a step further. To do so, we chose eight companies based on the top five e-commerce industries in the […]
