Nine months ago we started a public roadmap to encourage Juphyrians to collaborate with us, submit feature requests, and provide feedback. This public roadmap is extremely valuable for us because we want to decide on the future of Juphy together with our community. During the past few months we’ve been working really hard on the […]
Whether you are using Juphy on a desktop, laptop, or mobile app, you can add your team members and work on your inbox collaboratively as a team. Working as a team on Juphy will enable you to solve issues faster and increase your organization’s customer response time. Here’s how. 1. Navigate to your Juphy Dashboard […]
If you don’t know how to respond to a comment/message on a specific matter, assign it to a team member with better knowledge to answer through Juphy’s dashboard. Add internal notes about customer conversations and discuss customer queries behind the scenes with teammates before replying. Then you can always follow the communication between your team […]
Hello Juphyrians! We have some important product updates to share with you! We truly care about the feature requests on our public roadmap and our development team is working day and night to satisfy your needs. Today we are very happy to announce new features that were voted the most on our public product roadmap: […]
Hello Juphyrian, In this article, you’re going to learn how you can integrate Slack and Juphy to receive incoming customer messages on your Slack channel in realtime. Step 1 Login or create an account Step 2 Open top menu at top left sidebar and click Slack Notification section. You’II see an instruction page like below; […]
Learn the best way for searching youtube comments, especially for your own YouTube channel. If you have a busy YouTube channel, it’s hard to engage with your subscribers and followers and hard to find YouTube comments by keywords. Traditional way to search comments on YouTube There are two simple ways to search comment on YouTube. […]