Social Media Inbox

Deliver Excellent Customer Service on Social Media

Streamline all your social media conversations and support requests in a single, shared inbox.

No credit card required

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4.8/5 from 300+ Customer reviews

social customer serivce social customer serivce social customer serivce social customer serivce

Trusted by more than 2,000 businesses from all over the world.

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Our Official Business Partners

Supported Communication Platforms

An easy way to manage all social media interactions. Reduce response time by managing all-in-one place.



Direct Messages


Ads Comments



Direct Messages


Ads Comments





Direct Messages

Keyword Monitoring



Real-time Messaging


Google My Business

Manage Reviews



Manage Comments



Manage Comments


Google Play Store

Manage Reviews


App Store

View reviews

Couldn't find your favorite channel?

We’re always working hard to provide a better solution for our customers. Please visit our fully transparent public roadmap and leave your feature request.

2000+ businesses are using Juphy to deliver great customer support on social media

Stop switching between different platforms. Never miss important comments. Save time.

social customer serivce

An Easy Way to Manage Social Media Interactions

Quickly respond to all your social media messages, comments, mentions and reviews in a single inbox.

Facebook Ads Comments

Instagram Ads Comments

Instagram Direct Messages

Reply to Facebook comments privately

Like & Reply to Comments & DM's

Get notified for every Instagram mention

Google My Business Reviews

Keyword listening on Twitter & More!

Ankit Singla
Founder of MasterBlogging
“It's such a time saver. I can easily manage all my social profiles in one place and I never miss a single message!”
✓ G2 Verified Review
Shared Inbox

Collaborate with Your Team on Incoming Messages

Collaborate on social media conversations and support requests in real-time! Provide faster service without worrying about missing a message.

Gather Agency, Call Centre and Support Teams in one place

Start internal conversations with your team on tickets

Assign tickets to your team members

Measure Team Performance

Never Miss Important Queries

Increase Speed of Response

A. Mariantisna
Marketing Manager
“Juphy definitely improved my team's productivity, while being able to interact with our audience as fast as possible!”
✓ G2 Verified Review

Personalize Tickets Based on Your Own Needs

Categorize, prioritize and organize support requests effectively with automated or manual tickets.

Deliver customer satisfaction

Create Automation Rules

Receive Performance Reports

Never Miss an Urgent Inquiry

Save Time, Boost Productivity

Create Canned Responses for F.A.Q's

Rithvik Podduturi
Founder of Newleaf Networks
“I'm just loving how Juphy solved my biggest pain point of communicating to my customers on many different platforms.”
✓ G2 Verified Review

Official marketing partner of the industry leaders

We strive to work with the best. The best companies in the world.

fb marketing partner@2x
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linkedin marketing partner@2x

Key Features

Learn More about our features

Team Collaboration

Gather agency, call-centre and support team members in one place. Collaborate on customer inquiries in real-time.

Unified Inbox

Monitor and reply to all types of engagement on social media and review platforms on a single dashboard.

White Label

Hide Juphy branding, set your own domain, URL, and email address. Embed custom colors and logo to make Juphy truly yours.


Prioritize, categorize, and assign tickets to the right team members with automated or manual tickets.

Performance Reports

Measure your customer support performance with actionable and insightful reports.

Canned Responses

Create canned & quick responses to answer frequently asked questions.

Our customers are our biggest fans ❤️

Here are a few nice things our customers said about Juphy.

Juphy Testimonial
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"I run two small businesses. We have a small, remote team where all of us do different jobs. Therefore, we can't be wasting time, it's our most critical asset. That's why we love Juphy, it makes life simple, and helps to save us time every week!"
Founder of The Core Marketing Method & The Health Point Research

With Juphy, you can easily keep track of urgent inquiries.

Never miss important comments or potential leads


Frequently Asked Questions

Let us help answer the most common questions you might have.

Where do you backup your data?

All our data is securely stored in the Netherlands. Our web-server providers are DigitalOcean Inc. and MongoDB, Inc. You can find further information about this under the security tab on Juphy’s website.

Can I give permission to a user?

Yes. You can set permissions for a user by adding them as a “Moderator”. Moderators can only access the channels and team members that you select.  

Can we delete or hide a comment?

Yes, you can Hide or Delete comments on Facebook, Instagram, YouTube, and LinkedIn but you’ll still be able to see the hidden comments or the deleted comments on Juphy’s Inbox. 

Do you have a mobile app?

Yes we do have an iOS and an Android app but they are both currently at the Public BETA stage. You can find out more about this on our public roadmap:

Do you have a chat-bot integration?

Not yet. But it’s on our product roadmap. You can find out more details here:

What is your refund policy?

You can cancel your subscription at any time. However, the monthly or annual payment you’ve made is non-refundable. If you have further questions about this, please email

Setup Juphy in 2 minutes...

Juphy is rated as the “Easiest to Setup” on G2. Follow the simple steps and you’re good to go!

Create an account

You'll have 7-days free trial. No credit card required!

Connect your channels

No need to share your credentials. We have official agreements with all major platforms.

Your unified inbox is ready!

All your customer engagement from social and review sites will be right in your inbox.

"One thing I love about Juphy is the team behind it. They are responsive and more than willing to help. The product itself is great, and I like that they are careful in releasing new updates."

Andrew Bayangan

IT Asistant

"It's easy to manage multiple businesses in separate workspaces within the same Juphy account. The team is responsive and new features are being added regularly. There's a lot to like!"

John Sinclair

Founder at Digital voice

Still not sure?

Book a live demo. We’re always here to answer your questions in a 1-1 meeting.

Setup Juphy in minutes.

Get complete control of your customer engagement.